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Frequently asked questions
Everything useful to know before booking and taking part.
Participation and requirements
Who can take part and what is the minimum age?
Do participants really drive their own sled from age 9?
What is the maximum permitted weight?
Can pregnant women take part?
Preparing for the experience
What should I wear and which footwear is forbidden?
Is a medical certificate required?
How long does the experience last?
How early should I arrive?
Safety and weather conditions
Do excursions take place when it snows?
May I hold my phone while driving?
What happens if someone can no longer drive?
Bookings, payments and cancellations
How do cancellations and booking changes work?
How is payment made?
What happens if Siberiana cancels or changes the activity?
Vouchers
When does the voucher expire?
How can it be used?
Our dogs
How are the teams formed?
Do the dogs work all year?